Privacy policy

Updated February 24th, 2022

We take your privacy very seriously. 


This Privacy Policy explains how Vaxxvault collects and handles your personal information. The Vaxxvault service allows you to capture, store and transfer to third parties certain personal information authorised and selected by you.


We may update this Privacy Policy from time to time. The most current version will be posted on the Vaxxvault website. If we make any material changes, we will notify you by email (to the address associated with your account) or when you next log in to your account.

In this Privacy Policy “Vaxxvault”, “we” or “We” refers to Vaxxvault Pty Ltd ACN 644 391 195 and “you” or “You” refers to the user of the Vaxxvault app or a visitor to the Vaxxvault website (


  1. Information we collect

We collect the following categories of information:

  • personal information, like your name, email address and telephone number;

  • information about your device, such as operating system, hardware model, network information, browser details;

  • usage data (relating only to the Vaxxvault app);

  • IP address;

  • cookies that uniquely identify your account.


In addition, Vaxxvault enables you to capture, store and transfer to third parties selected by you, certain information relating to testing and vaccinations.


  1. How we use your personal information

We use the information we collect from you to provide and improve the Vaxxvault service, including:

  1. Enabling us to properly identify you;

  2. Enabling us to communicate with you and assist in resolving any issues you may have;

  3. To improve the user experience and quality of the Vaxxvault service;

  4. To conduct our business processing functions, including internal reports and analysis; and

  5. Enabling you to transfer information to third parties authorised and selected by you.


We will only share your personal information with third parties authorised and selected by you or such parties necessary to provide our service – examples may include hosting service, customer support or data analytics providers. 


In the unlikely event that we wish to use your personal information for reasons other than those set out in this Privacy Policy, we will first ask for your consent to do so. 


We may process your personal information on a server located outside the country where you live.


  1. Updating your personal information

You may wish to contact Vaxxvault to access your personal information, to seek to correct it, delete it or to make a complaint about privacy. In particular, in the event that You cease to be employed or engaged by a third party with whom you have shared personal information, Vaxxvault will, upon request by You or your employer, remove all such personal information. Our privacy email contact is


  1. Security 

We use various systems and services to safeguard the personal information we store, as part of our business systems and processes. We take steps to protect your personal information from misuse, interference or loss and unauthorised access, modification and disclosure with appropriate safeguards and security measures.


Whilst we do our best, you should be aware that transmitting information over the internet is not always secure. When you share information with us (such as over the internet, or sending us an email), it is at your own risk as factors beyond our control include the security of the device you use to communicate with us and steps you take to protect your login details and password.


If you suspect there has been any unauthorised access or misuse of your personal information, please contact