Frequently asked questions
Our purpose at vaxxvault is to contribute to a safer world in the “new normal”. As such, we are very happy to make the vaxxvault App available to you for free.
vaxxvault does, however, charge participating organisations when they use vaxxvault to manage the risk amongst their customers, employees and contractors.
Uploading your vaccination records and test results is simple and depends on the original form of the vaccination records and test results.
- If in paper form, simply open the vaxxvault App, click Upload, take a photo with your phone and follow the prompts. Our proprietary technology will then read and upload the relevant information.
- If in SMS /text form, use the VaXXVault app to open the SMS/text and our proprietary technology will read and upload the relevant information.
- If in email form, use the vaxxvault app to open the email and our proprietary technology will read and upload the relevant information.
Once uploaded, your vaccination records and test results will be encrypted and securely stored on your phone inside the vaxxvault App and can be easily accessed by you at any time.
Yes, vaxxvault is designed to store the vaccination records and test results of the people in your care, including children and elderly relatives. Once you have created your own Vault, you can then create Sub-Vaults for each of your family members.
When you upload vaccination or testing information, please select the relevant Vault in which it should be stored.
We take your privacy very seriously and assure you that no third parties will nave access to your vaccination records and test results without your express consent. You may choose to send your vaccination records and test results to participating organisations to book tickets, attend school or university, visit restaurants or hotels etc. vaxxvault enables you to send your vaccination records and test results to any such organisations you choose in a secure manner.
Over time, we expect many organisation to join the vaxxvault community and use the verifications from vaxxvault to engage with consumers in a safe manner.
When you choose to send your vaccination records or test results to an organisation, press the Share button and search for the organisation with whom you want to share your information. Click on the organisation name and click Share. The organisation will then have secure access to the information you share.
If you cannot find the organisation name, please contact that organisation and explain that you would like to send your vaccination records or test results securely via vaxxvault.